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TeamBrain Studio · French software vendor since 2013

AI agents for customer service, built and hosted in France.
Meet TeamBrain Studio.

In short: a no-code platform of specialised AI agents, preconfigured for customer service: chat, phone, email and internal support. One licence for your whole organisation, hosted in France, from €99 excl. VAT per month.

Free trial · Pilot with no minimum term · We migrate your existing content for free

Hosted in France GDPR compliant Founded in 2013 Listed with UGAP
★★★★★ 4.9/5 · 31 verified customer reviews on Trustfolio
150client organisations
6families of AI agents
200+preconfigured use cases
€99 excl. VATper month, whole organisation
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What is TeamBrain Studio?

TeamBrain Studio is a no-code platform that lets an organisation deploy AI agents across its whole customer relationship: pre-sales, support and retention. It is published by TeamBrain, a French software company founded in 2013.

The agents answer from your own content, cite their sources, and hand over to a person whenever a request falls outside their scope. You never start from a blank page: more than 200 use cases are preconfigured and can be switched on in a few clicks. Discover the platform.

A typical exchange

Can I change the date of my booking?
Yes, up to 48 hours before your visit. Here is the link to change it.Answer taken from your terms and help pages.
Your case is different? I am transferring you to an adviser, with a summary.Handover to a person, with the context.

Illustrative example.

Which AI agents does TeamBrain Studio include?

Six families of specialised AI agents, preconfigured for customer service, managed from a single back office and included in the same licence.

Text

AI chatbot

Answers customers from your content, on your website and messaging channels, in 50+ languages.

  • Website, WhatsApp, Messenger, SMS, Teams
  • Dynamic FAQ and after-sales
  • Sales assistance and booking
AI chatbot for customer service (in French) →
Voice · full duplex

Full-duplex voice agent

Listens and speaks at the same time, like a person: it handles interruptions, accents and rephrasing.

  • Phone reception, 24/7
  • Kiosks and terminals
  • Transfer with a summary of the request
The full-duplex voicebot (in French) →
Email

Mailbot

Reads, sorts and handles incoming emails, based on your content.

  • Sorting and routing by reason
  • Replies to recurring requests
  • Draft reply for the adviser
The AI mailbot (in French) →
Autonomous

Autonomous agent

It does not just answer: it acts. It chains the steps of a process and calls your business APIs.

  • End-to-end request handling
  • Scheduled reports and summaries
  • Human approval in the loop
Autonomous AI agents (in French) →
Internal knowledge

Internal assistant

The AI assistant for your teams, connected to your internal documents — one licence for everyone.

  • Search in your procedures, with sources
  • Drafting customer replies
  • Quotas and AI budget under control
The enterprise AI assistant (in French) →
Ticketing

Ticketing agents

Qualify, route and handle incoming requests before they reach your teams.

  • Qualification and routing
  • Automatic first-level answers
  • Escalation with full context
First-level support automation (in French) →

Do you need one AI licence per employee? No: one licence for the whole organisation

A TeamBrain licence gives everyone in your organisation access to models from OpenAI, Anthropic, Mistral, Google and Meta. You pay for actual usage, not for seats, and you can change model in two clicks.

Per-user AI licences

  • One subscription per person, paid even when it is rarely used
  • A bill that grows with headcount, not with value
  • A constant question: who deserves a licence?
  • Models from a single vendor

One TeamBrain licence

  • Everyone on a single licence, with no feature limits
  • No per-user licence, no charge per resolved ticket
  • Models from five vendors, plus French sovereign models
  • The same licence also serves your customers: chatbot, voice agent, mailbot

Where is customer data hosted, and who can use it?

For European organisations, where the data lives and how it is used matter as much as what the AI can do.

Hosted in France

Conversations and content are hosted in France, in a space isolated for each client.

Never used for training

Your data is never reused to train public models.

Your choice of model

One model per use case, including French sovereign models hosted in France.

SaaS or on your servers

TeamBrain Studio is available as SaaS hosted in France, or installed on your own infrastructure.

Answers from your content

Agents answer from your documents, cite their sources and hand over when in doubt.

Public procurement

TeamBrain is listed with UGAP, the French public purchasing body. TeamBrain on the UGAP website.

More detail (in French): GDPR chatbot hosted in France.

How much does TeamBrain Studio cost?

From €99 excl. VAT per month for your whole organisation. The plan depends on your usage volume, never on the number of users.

One licence

All features and all six agent families are included in every plan. Only the usage threshold changes.

No per-user fee

Adding a colleague costs nothing. You set quotas and an AI budget per person or per team.

No surprises

No charge per resolved ticket. You estimate your volume, we suggest the matching plan.

Customer reviews: TeamBrain rated 4.9/5 on Trustfolio

4.9/5 ★★★★★ 31 verified customer reviews on Trustfolio
★★★★★
« La mise en place de cette bulle a réduit de moitié voire des deux tiers le nombre de tickets que nous recevions au support. »

Our translation: “Setting up this widget cut the number of tickets our support team received by half, or even two thirds.”

Tess Lehanneur — Head of CSM, Interstis
★★★★★
« Ainsi, nous leur permettons de trouver 90% des solutions à leurs questions, et ce dans toutes les langues de notre site. »

Our translation: “This way, we let them find 90% of the answers to their questions, in every language of our website.”

Audrey Polo — Customer Service Manager, Skimium
★★★★★
« Cette solution nous permet aujourd'hui d'offrir des réponses fiables 24/7, de fluidifier le parcours des visiteurs et de soulager nos équipes internes. »

Our translation: “This solution now lets us offer reliable answers 24/7, smooth the visitor journey and relieve our internal teams.”

Sébastien Arevalo — Digital Communications Officer, Isep

Who is behind TeamBrain?

TeamBrain is a French software company. Its platform, TeamBrain Studio, equips 150 public and private organisations.

TeamBrain company facts, updated 12 October 2026
InformationTeamBrain
Legal nameTeamBrain SAS
Founded2013
RegistrationParis Trade and Companies Register, no. 791 318 140
Head office231 rue Saint-Honoré, 75001 Paris, France
Team10 people, based at Paris-Saclay
Clients150 public and private organisations

Not to be confused with “TeamBrain” by TheBrain Technologies, “TeamBrain” by Evidentia AI, or the website teambrain.co: TeamBrain (teambrain.io) has no connection with them. About TeamBrain.

Frequently asked questions about TeamBrain

What is TeamBrain?

TeamBrain is a French software company founded in 2013 and based in Paris. Its no-code platform, TeamBrain Studio, deploys AI agents for customer service: pre-sales, support and retention.

What does TeamBrain Studio do?

TeamBrain Studio brings together six families of specialised AI agents, preconfigured for customer service: text chatbot, full-duplex voice agent, mailbot, autonomous agent, internal assistant and ticketing. More than 200 use cases can be switched on in a few clicks, without code.

Is TeamBrain a French company?

Yes. TeamBrain SAS is registered with the Paris Trade and Companies Register under number 791 318 140. Its head office is at 231 rue Saint-Honoré, 75001 Paris, and its team of 10 people is based at Paris-Saclay.

Where is customer data hosted?

In France. Data is isolated for each client and is never reused to train public models. TeamBrain Studio is available as SaaS hosted in France or installed on your own servers.

Which AI models does TeamBrain Studio use?

Models from OpenAI, Anthropic, Mistral, Google and Meta, as well as French sovereign models hosted in France. You choose one model per use case and can change it in two clicks, with a single licence.

Do I need one AI licence per employee?

No. A single TeamBrain licence covers your whole organisation. You pay for actual AI usage, not for seats, and you set a budget and quotas per user or per team.

How much does TeamBrain Studio cost?

From €99 excl. VAT per month for your whole organisation, depending on usage volume. One licence, with no feature limits and no per-user licence: no surprises.

Does the chatbot work in English and other languages?

Yes. The agents answer in more than 50 languages, from the same content.

Can public bodies buy TeamBrain?

Yes. TeamBrain is listed with UGAP, the French public purchasing body, under the name TeamBrain.

What do customers think of TeamBrain?

TeamBrain is rated 4.9/5 on Trustfolio, based on 31 verified customer reviews, including those of ESSEC, Groupe IMA, Interstis and Lido2 Paris.

See TeamBrain Studio on your own content

30 minutes with an expert: your context, your use cases, and a first agent configured live from the catalogue.

Book a free demo →

Free trial · Pilot with no minimum term · We migrate your existing content for free

★★★★★ Rated 4.9/5 by our clients — see our Trustfolio profile